Advantech along with partners gathered for the Advantech iRetail Solution Day 2017 where speakers from their respective industries come together to share their thoughts on iRetail. What is iRetail you may ask? iRetail is combining technology with retail services making services more thoughtful and efficient in both operation and strategy planning. As digital technologies change and advance so does shopping behaviour and consumer activity, so it’s important that retail business get the data they need to evolve together.

Matrix Choong, Advantech Regional Sector Head, giving a talk about data analytics

Matrix Choong, Advantech Regional Sector Head, giving a talk about data analytics

iRetail is a very broad term which covers a lot of bases, but we can give you a rough idea what to look for. Data and information plays a huge role in iRetail, as knowing customer behaviour and trends will allow business owners to better serve and increase their sales. Not only that, technology can be integrated into simple equipment’s like trolleys in a supermarket to prevent loss. For every lost trolley a supermarket has to take a loss to replace it, but using technology we could prevent that from happening.

Ivan Kong, Advantech Malaysia Sales Manager, introducing the AIM-37 system

Ivan Kong, Advantech Malaysia Sales Manager, introducing the AIM-37 system

Then there’s pilferage. Business especially one which has cash exchanging between hands are most commonly blighted with the issue of pilferage. Employees may find a way to “beat the system” and slowly cause losses to the business. Then with real time monitoring and the ability to look out for abnormal happenings, technology can help prevent additional losses and stop pilferage from happening.

Cheol Kim, Intel Asia Marketing of Retail Solution Division, sharing innovations Intel has made for retail

Cheol Kim, Intel Asia Marketing of Retail Solution Division, sharing innovations Intel has made for retail

Intel also made an appearance at the event to share their innovations in transforming retail, from their early Open Pluggable Specifiction (OPS) models to their latest Intel Smart Display Module (Intel SDM). The Intel SDM is ideal for solutions and displays with space constraints like interactive signages. Data has shown that digital signages is the world’s second fastest-growing ad medium, together with kiosks it’s one of the fastest growing applications, bringing with it strong ROI and demonstrated increased sales, along with promotion conversions and decrease in sign auditing and printing costs.

Bill Rorrick, IDTech Vice President of Business Development had some insights in current trends in the POS terminal industry to share

Bill Rorrick, IDTech Vice President of Business Development had some insights in current trends in the POS terminal industry to share

Advantech is capable of providing iRetail solutions, with countries and cities like Bangkok, Thailand being one of their biggest markets. Advantech’s UShop+ is a cloud platform built for retailers, providing business intelligence and solutions through store traffic analytics and store heatmaps. Using camera setups that are already in place, UShop+ can achieve people counting, heatmap recording, facial detection, mobile WiFi detection, and keeping track of POS transaction data.

The UTC-542 Interactive Signage Display

The UTC-542 Interactive Signage Display

Then we have Advantech’s UPOS 500 Series sporting a flexible and versatile product with expandable inputs/outputs and storage. The series’ modular design makes it easy to configure, maintain, and extend. Also featuring a compact and stylish design with multiple colour selection, the series is slim and fanless with an IP65 rated touch screen. A diverse second display can be purchased to showcase commercials or receipt information.

A demonstration of heatmap mapping on the UShop+ platform

A demonstration of heatmap mapping on the UShop+ platform

Following the UPOS 500 Series is the AIM-37 together with a cradle that turns it into a Mini POS station. Designed for mobility and stationary use you can dock it to charge and remove it anytime to service customers in seconds. The compact cradle is not just an embedded thermal printer but also a self-service kiosk, and an extension hub that connects important business tools such as card readers and more.

Advantech provides innovative solutions for retail businesses

Advantech provides innovative solutions for retail businesses

This technology runs true with merchants wanting a fast, cost-effective, secure, and flexible way to migrate to better retail solutions. Thus driving a move from traditional desktop payment terminals to tablet based POS payment systems that offer more flexibility and features for a lower total cost of ownership. Using a modular approach these new tablet systems can easily accommodate and adapt to growing payment technologies.

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